Support

Warranty

Embrae One includes a 1-year limited warranty for manufacturing defects. Accidental damage, liquid ingress, and misuse are excluded.

Register or claim

  1. Have your order number and proof of delivery ready.
  2. Start from your account: /account/warranty.
  3. Describe the issue and attach photos or a short video after basic troubleshooting.
  4. Support confirms eligibility under the warranty policy.

Policy and help

Full warranty policy · Troubleshooting · Contact support